The team at MyCallCloud has consistently impressed us with their reliability. They over-deliver on their promises and their system is always up and running. Deciding to go with MyCallCloud has been one of the best business decisions I have ever made.
President – Cascade Callworks
I would like to take a moment to outline my experience with MyCallCloud. I have known Raymond Stover for 8 years as of 2017. We have worked together in different capacities in the call center technology space. I myself am a 27 year call center professional running operations and relying heavily on the technology to keep things productive. Recently I have designed OB/IB programs for 2 quickly expanding businesses that I own and operate. I called Raymond at MyCallCloud and he was able to set me up VERY quickly with a test OB campaign.
In 27 years I have seen the contact center space evolve quite dramatically. I can say that MyCallCloud and the functionality it provided me was above and beyond my expectations! I have worked with many contact center technology solutions and a common theme is that the more robust a technology the more complicated it can be, meaning too many steps to execute simple tasks. MyCallCloud has exceeded my expectations and I am very satisfied with the products they provide.
The support staff is amazing and the pricing blows the competition away. You get all of the enterprise features for a SMB price scale. MyCallCloud should be at the top of your consideration list when contemplating implementation of a new technology or just starting off for the first time. These guys are world class, hands down.
Founder/COO – Shannon Holdings, INC
If you don’t go with MyCallCloud it would be your biggest technology error in LIFE.
William “Bill” Leggett
President – CTI Collections Services