My Call Cloud offers ringless voicemail technology through No Dial™ built-in to our cloud contact center software. No Dial™ is ringless voicemail drop software that offers true voicemail “drops” directly to the customer’s voicemail server without ringing the phone line or, leaving a missed call alert. With up to 50% open rates and nearly 30% call-back rates, these are customer engagement levels that are rarely seen by call centers when initiating communications with customers. Engagement rates your contact center can achieve with ringless voicemail drops from My Call Cloud and No Dial™.
No Dial™ can be embedded into your My Call Cloud software interface the same-day. Ringless voicemail software is an add-on feature, or, stand-alone product for contact centers that can be used by agents and administrators within hours of set-up. The customer’s phone never rings and a missed call is never issued when the voicemail is dropped directly to the voicemail server. The customer sees that there is a new voicemail on their phone, which has been delivered via non-intrusive methods and using No Dial™ technology, the dynamic voicemail text is instantly visible accompanying the delivery of a fully customized voicemail message to the customer.
Phone Number Verification w/ Ringless Voicemail Drops
When you run No Dial™ with My Call Cloud, you are also automatically performing cell phone list scrubbing, or, phone number verification using the ringless voicemail drop system. Through powerful and customized reporting, My Call Cloud offers an instant look at phone numbers run through the No Dial™ software determining land-line or, cell phone status. An ancillary benefit for business partners that includes no additional charge from My Call Cloud, for clients. Get a demo here.
No Dial™ Technology & Compliance Explained
Maintain compliance with My Call Cloud software and No Dial™ ringless voicemail, automatically run against DNC lists and avoid infractions with TCPA by disturbing customers with a ringtone or missed call alert. Deliver a compliant message built-in to the agent script interface, or, construct a customized message specifically for each customer voicemail. Call 888-663-0760 to speak to a No Dial™telephony agent today.
My Call Cloud is the ONLY contact center software provider in the industry to develop technology that delivers ringless voicemail drops via patent-pending text-to-speech. Innovative ringless voicemail drop software that’s changing the way agents manage their time, interact with customers, and engage at higher rates. Call center operations can benefit from the use of No Dial™ ringless voicemail and by implementing the innovative exclusive My Call Cloud text-to-speech technology, agents and contact centers accelerate efficiency. Easily type text that’s translated into a dynamic voicemail, dropped directly to the customer’s voicemail server without a missed call or ringtone.
>Learn more about the industry-exclusive patent-pending text-to-speech No Dial™ ringless voicemail drop software, here.
Why My Call Cloud?
My Call Cloud is dedicated to providing innovative call center software solutions and technology to suit agent and operational needs. The complaint ringless voicemail drops with No Dial™, combined with patent pending text-to-speech is optimizing call centers and driving customer engagements alongside brand loyalty for business partners. Experts at My Call Cloud have decades of contact center and software experience and are ready to provide a demo of the industry-leading software that’s driven by the highest reliability, up-times, and scalability in the contact center software space.
Telephony with Integrity – get a custom quote here.