• Call Center - Business Continuity

Business Continuity

Ideally, Business Continuity Plans are created in advance of disrupting events, but as we are seeing, unforeseen global events do not pause to allow this luxury. Businesses that are able to adapt to change will be better suited to provide services and to weather the storms.

Gain control and start getting ahead of the curve. MyCallCloud understands what it takes to help businesses build up their resilience and thrive.  Connect with MyCallCloud and learn about ways you can succeed, even during times of social distancing and upheaval. Connect with us for solid advice and timely implementations to help make your next steps.   Look to MyCallCloud to help you navigate the world of advanced telephony and Work From Home (WFH) and Remote working staff.  We will help you build solid solutions that deliver results.

Business Continuity!

Benefits of a MyCallCloud Implementation:

  • Enable staff for prospect calling and inbound call management while working remotely
  • Display your business Caller-ID (not staff cell phones or land-lines)
  • Record conversions and maintain compliance
  • Reporting at your fingertips for real-time metrics
  • Keep your staff connected with your client base
  • Integrate & keep track of contacts in your CRM / ARM
  • Have your team available for your clients’ needs
  • Get the word out and drive the business forward (multiple messaging options)

 

Reach out today to get ahead of the curve, be resilient, and succeed.

https://MyCallCloud.com
(888) 663-0760

 Sales@MyCallCloud.com 

MyCallCloud – Telephony with Integrity

Be sure to ask about our Covid-19 discounted stimulus pricing

Pipeline Optimization

Keep a pipeline of prospects that is constantly flowing in your favor with dialer software aimed at enabling greater sales and marketing efforts.

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Geographic Targeting

Geographically target a list of prospects and better identify with their local needs by utilizing dynamic caller ID adapted to the recipient’s local area code.

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Customizable

Custom CRM software integrations can be added to easily track prospect and lead status, close ratio and call center industry trends.

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Multi-Channel Experiences

Align connections with prospects and clients across multiple channels, engaging at a higher capacity enhancing their experience with your contact center and goals.

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Simple Configuration

Customize the integrations and provide call center agents with client information and call “popovers” to enhance the sales experience.

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Sales & Marketing Focused

Complete more comprehensive marketing efforts across a variety of channels, integrating sales CRM and boosting efforts for lead generation and market goals.

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    My Call Cloud Hosted Contact Center Features

    • Blended Call Center

    • Built-In Telephony

    • Call Logging

    • Call Monitoring

    • Call Recording

    • Call Routing

    • Call Scripting

    • Campaign Management

    • Escalation Management

    • IVR/Voice Recognition

    • Inbound Call Center

    • Live Chat

    • Manual Dialer

    • Call Barging

    • Outbound Call Center

    • Predictive Dialer

    • Progressive Dialer

    • Queue Management

    • Reporting/Analytics

    • Telephony Integration

    • TCPA Compliant

    Talk to a Dialer Systems Expert  888-663-0760

    My Call Cloud Call Center Software Solutions

    voip phone system

    VoIP Phone System

    Control and update your cloud-based phone system in real-time from any Internet-enabled device, enjoy a robust feature set with VoIP softphone dialer system. Organize your call center business communication better.

    no dial ringless voicemail drops outbound call center software

    No Dial™ Ringless Voicemail

    Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

    Contact Center Software Free Pricing Quote

    Call Center Software Dialer Pricing

    Get a customized quote for your specific call center industry needs.  Multiple agents or, small business, My Call Cloud offers simplified dialer solutions to fit every need.

    My Call Cloud call center Reporting and Analytics

    Reporting & Analytics

    Make precise decisions for your call center sales goals, customer service benchmarks and more based on detailed in-depth reporting and analytics with My Call Cloud technology at your fingertips.