• Remote working

Does your staff need a quality client communication platform while working from home?

MyCallCloud can help your team increase productivity. Get the word out to your clients/prospects while your Work From Home (WFH) staff all use your Caller-ID.  Keep your people safe at home and working productively. Assign individuals to work individually or as part of an inbound, outbound, or a blended team.

Telecommuting – Remote working – adjusting to the new norm…

MyCallCloud is here to help with robust “work from home” client communication options. 

We provide options to send out SMS, Email, IVR Robo, or No-dial (RVM) calls.  You designate staff members to field inquiries from the communication channels your prospects/clients prefer to use.  We also allow you to designate staff members who can field interactions from your website’s chat interface. Call us and let’s talk about the obstacles you want to overcome.  We will consult with no obligation. 

Advantages of MyCallCloud Solution:

  • Flexibility for work from home staff
  • Real-time monitoring for management
  • Full call recording and activity Reporting
  • Dedicated nerds who listen & provide advisement
  • Robust Omni-channel communication options
  • Local presence (& more) caller ID management
  • Integration solutions to make your team more effective
  • Scripting for call walkthroughs & information gathering
  • Artificial Intelligence-based line ratio management
  • When you need to run your call center from home
  • You have the need for home-based call center agents
  • Running your home-based center call center can be easier than ever

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    My Call Cloud Hosted Contact Center Features

    • Blended Call Center

    • Built-In Telephony

    • Call Logging

    • Call Monitoring

    • Call Recording

    • Call Routing

    • Call Scripting

    • Campaign Management

    • Escalation Management

    • IVR/Voice Recognition

    • Inbound Call Center

    • Live Chat

    • Manual Dialer

    • Call Barging

    • Outbound Call Center

    • Predictive Dialer

    • Progressive Dialer

    • Queue Management

    • Reporting/Analytics

    • Telephony Integration

    • TCPA Compliant

    Talk to a Dialer Systems Expert  888-663-0760

    My Call Cloud Call Center Software Solutions

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    VoIP Phone System

    Control and update your cloud-based phone system in real-time from any Internet-enabled device, enjoy a robust feature set with VoIP softphone dialer system. Organize your call center business communication better.

    no dial ringless voicemail drops outbound call center software

    No Dial™ Ringless Voicemail

    Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

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    Call Center Software Dialer Pricing

    Get a customized quote for your specific call center industry needs.  Multiple agents or, small business, My Call Cloud offers simplified dialer solutions to fit every need.

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    Reporting & Analytics

    Make precise decisions for your call center sales goals, customer service benchmarks and more based on detailed in-depth reporting and analytics with My Call Cloud technology at your fingertips.