Does your staff need a quality client communication platform while working from home?
MyCallCloud can help your team increase productivity. Get the word out to your clients/prospects while your Work From Home (WFH) staff all use your Caller-ID. Keep your people safe at home and working productively. Assign individuals to work individually or as part of an inbound, outbound, or a blended team.
Telecommuting – Remote working – adjusting to the new norm…
MyCallCloud is here to help with robust “work from home” client communication options.
We provide options to send out SMS, Email, IVR Robo, or No-dial (RVM) calls. You designate staff members to field inquiries from the communication channels your prospects/clients prefer to use. We also allow you to designate staff members who can field interactions from your website’s chat interface. Call us and let’s talk about the obstacles you want to overcome. We will consult with no obligation.
Advantages of MyCallCloud Solution:
- Flexibility for work from home staff
- Real-time monitoring for management
- Full call recording and activity Reporting
- Dedicated nerds who listen & provide advisement
- Robust Omni-channel communication options
- Local presence (& more) caller ID management
- Integration solutions to make your team more effective
- Scripting for call walkthroughs & information gathering
- Artificial Intelligence-based line ratio management
- When you need to run your call center from home
- You have the need for home-based call center agents
- Running your home-based center call center can be easier than ever
Get More Information
My Call Cloud Hosted Contact Center Features
Blended Call Center
Inbound Call Center
Outbound Call Center
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