Remote Working – Work From Home
Enable your team to Work from home! We have the contact center software technology to make work efficient and productive!
We can help you remain in contact with your staff, clients, and prospects. Here at My Call Cloud we enable and refine contact center systems that allow your agents to work as a team as they work remotely from home. My Call Cloud has 50+ years of combined experience in the Call center industry and can provide a reliable, robust, quality hosted phone system for substantially less money than the industry giants.
Our solutions are rock-solid, just like our platform. Call us with any question – we are experts at inbound call routing, and all facets of call center operations.
When you need to run your contact center from home. When you have the need for home-based call center agents. Today running a home-based agent contact center can be easier than ever.
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My Call Cloud Hosted Contact Center Features
Blended Call Center
Built-In Telephony
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Campaign Management
Escalation Management
IVR/Voice Recognition
Inbound Call Center
Live Chat
Manual Dialer
Call Barging
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics
Telephony Integration
TCPA Compliant
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