Call Center Software with INTEGRITY.
With the most secure and highest connectivity rates , My Call Cloud is the most reliable and trusted cloud call center solution on the market.
Accelerate productivity with functional, easy to use, scaleable contact center software hosted in the cloud with intelligent call center software solutions!
Achieve customer experience goals with awesome interactions
An emphasis on agent and workforce agility
INNOVATIVE CALL CENTER SOFTWARE TECHNOLOGY
Integrations that help make workforce and customer interactions soar innovative solutions that keeps My Call Cloud on the cutting edge of business development and new STRATEGIC INITIATIVES for Business Partners.
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Intelligent & Innovative Technology
Get CLEAR workforce, business & campaign Insights with detailed Reporting & Analytics!
This is where your call center software proves its reliability and uncovers new opportunities to grow business, improve agent skills and offer at-a-glance or, in-depth contact center analysis available by every data point imaginable.
Cloud Call Center Features
Blended Call Center
Inbound Call Center
Outbound Call Center
Patent Pending Text-to-Speech Ringless Voicemail
Text-to-speech ringless voicemail is patent pending and a unique technology offered to business partners of My Call Cloud. Call centers looking to further optimize the popular ringless voicemail drop software and amplify contact center agent efforts can combine with patent pending text-to-speech. Deliver custom, dynamic voicemail messages directly to a customer’s voicemail server without a missed call alert or ringtone. Open rates using ringless voicemail drops are up to 50% and call back rates nearly 30%. Engage customers for upcoming appointments, reminders, important messages, special offers and more. Accelerate agent optimization and time efficiency with text-to-speech ringless voicemail drops deliverable within seconds and fully customizable.
Call Center Software with customizable features!
Call center software hosted in the cloud can go so your viewers can read all about the features and see how awesome it is!
Proven reliability with industry-leading up-times
Redundancy and security for highest call center compliance