Outbound Call Center Solutions For Success
Keep agents productive using our intelligent predictive dialer and experience maximum through-put with low probability calling campaigns. Maximize connections and spend more time talking to customers with My Call Cloud dialer technology avoiding common awkward latency issues. Seamlessly track KPIs with in-depth reporting functionality and utilize the built-in ability to add agents from anywhere in the world. Intelligent call suppression ensures government regulatory compliance.
My Call Cloud offers a suite of outbound contact center solutions designed for business sectors such as sales and marketing and more. Learn how to accelerate sales, lower call ratios and manipulate leads lists for increased ROI with a one-on-one consultation, here.
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My Call Cloud Outbound Contact Center Software Technologies
Outbound Contact Center Full-Suite Features
Fully Customizable Options
Manual Preview Dialer
Open Cloud API
Data Import & Export
Dialer List Management
Manager Queue Select
Intuitive Script Design
Campaign Performance Analysis
Built-in Reporting Functionality
Historical Data Comparatives
Anywhere Agent Capabilities
Historical & Real Time Analytics
My Call Cloud Contact Center Products
Raise agent productivity with Blended Contact Center Solutions from My Call Cloud. Combine automatic call distribution for incoming calls with predictive dialing for outbound calls, maximizing the efficiency of outbound campaigns with workforce optimization.
Discover seamless strategy to deliver a high-end customer experiences across multiple touch points. Rapidly engage agents and connect with customers, alike.
Reporting & Analytics
Make precise decisions for your call center sales goals, customer service benchmarks and more based on detailed in-depth reporting and analytics with My Call Cloud technology at your fingertips.
Why Choose My Call Cloud?
CLOUD SOFTWARE TECHNOLOGY
RELIABILITY & SCALABILITY
INDUSTRY LEADING UPTIMES
My Call Cloud Does MORE with Outbound Contact Centers
Upgrade your outbound expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported.
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Call Center Services For Your IndustryServing a wide range of contact center specialities, My Call Cloud has the solution for your goals
Contact Center Services
Education, Collections, Marketing & Sales, Healthcare, Small Business, Enterprise, Outsourcing, Fundraising and more. See how ultimate contact center customizations can suit any industry to achieve goals.
Open API, Cloud & CRM IntegrationsConnect your communications and move through everyday tools seamlessly with CRM, open API integrations and more
Many Call Center Integrations
Cloud, Open-API and CRM integrations elevate customer experiences and optimize productivity. Integrate with applications and your call center through My Call Cloud software.