Predictive Dialer Software
Benefits of the predictive dialer for all size contact centers are uniform. Stop wasting time on dropped calls, a true annoyance to the telemarketer, customer service operator and the customer. Connect to the customer immediately with automated predictive dialer technology. Enjoy greater efficiency and empower agents to control calling to meet quotas and sales benchmarks smoothly.
Have agents well prepared for sales calls with predictive dialer software. Ensure higher success rates allowing agents to access valuable customer information related to the upcoming call, readying them for the interaction. Predictive dialing can control volumes and is ready for agent-anywhere access.
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Engage Multiple Dialing Modes
My Call Cloud offers the fastest dialing on the contact center marketplace. Industry-leading up-times and the most reliable and scalable contact center software leads to the MOST connections using the most carriers costing our business partners less than other software competitors. Enabling greater workforce productivity and better adaptability to today’s consumer – let’s achieve those sales and marketing funnel goals.
Easily enable agents to screen for busy signals, voicemail, no-answers, and disconnected numbers
Seamlessly dial through a list of telephone numbers engaging agents only with a live-human answer.
Predictive Dialer Software ENABLES Agent Productivity
Dynamic Agent Desktop
Customize the agent desktop screen for predictive dialing w/ customer infoList Information & Management
Predictive dialing runs through lists that can be customized for the campaign or agent.
Streamline Agent Efforts
Agents easily review customer information for a sale and close, quicker.Dial with Agent Availability
Allowing agents time with predictive dialer mode to review information so call recipients are more engaged.
Improve Outbound Campaigns
Improve customer interaction ratesReach Sales & Marketing Goals
Instant connections leads to better conversations and higher conversions
More Human Connections
Only talk to live-human answers, easily filter telephone number listsMore Brand Engagements
Predictive dialing software presents better opportunities for customer generation and retention with multiple dialing modes.
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Contact Center Predictive Dialer Software
Easy Installation & Setup
Efficient Calling
Anywhere Agents
Web Callback
CRM Integrations
Ringless Voicemail Compatible
Campaign Management
Outbound List Management
DNC Compliance
Call Barging
My Call Cloud Contact Center Software Solutions
Computer Telephony Integration
Deliver previous interactions, purchase history and more via a CRM integration with call center CTI software enabling excellent customer and agent experiences.
CRM Integrations
Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.
Automatic Call Distribution
Using automatic call distribution, call centers can control volume and call traffic when combined with IVR and deliver better customer experiences.
No Dial™ Ringless Voicemail
Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.
My Call Cloud Contact Center Software Solutions Are Reliable And Scalable
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