Benefits of the predictive dialer for all size contact centers are uniform. Stop wasting time on dropped calls, a true annoyance to the telemarketer, customer service operator and the customer. Connect to the customer immediately with automated predictive dialer technology. Enjoy greater efficiency and empower agents to control calling to meet quotas and sales benchmarks smoothly.
Have agents well prepared for sales calls with predictive dialer software. Ensure higher success rates allowing agents to access valuable customer information related to the upcoming call, readying them for the interaction. Predictive dialing can control volumes and is ready for agent-anywhere access.
Choose between multiple dialing modes to account for workforce and campaign penetration success, avoid idle agents with predictive dialing modes serving customer information ready for call connections and higher conversions.
My Call Cloud offers the fastest dialing on the contact center marketplace. Industry-leading up-times and the most reliable and scalable contact center software leads to the MOST connections using the most carriers costing our business partners less than other software competitors. Enabling greater workforce productivity and better adaptability to today’s consumer – let’s achieve those sales and marketing funnel goals.
Easily enable agents to screen for busy signals, voicemail, no-answers, and disconnected numbers
Seamlessly dial through a list of telephone numbers engaging agents only with a live-human answer.