Preview Dialer Software

Have agents well prepared for sales calls with preview dialer software. Ensure higher success rates with the preview dialer allowing agents to access valuable customer information related to the upcoming call, readying them for the interaction.

Stop wasting time on dropped calls, a true annoyance to the telemarketer, customer service operator and the customer. Connect to the customer immediately using contact center preview dialer technology. Enjoy greater cost efficiency versus a more costly predictive dialer and empower agents to control calling to meet quotas and sales benchmarks smoothly.

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Preview Dialer Lowers Dropped Calls

Efficient

Remove manual dialing. Automatically dial customers based on agent availability and queue volumes.

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Compliant

Drive your outbound contact center success with automated preview dialing according to your business and compliance needs.

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Cloud Powered

Hosted cloud contact center software technology enables the preview dialer to consistently deliver on workflow and agent rules as determined by administrators or, management.

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Customizable

Customize dialing behavior to suit your call center needs, choosing between progressive, power and predictive dialers to aid in campaign management and agent optimization.

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Stop Wasting Time

Stop wasting agent time and valuable call center operations with manual dialing. Intuitive automated preview dialer software runs at the pace of your contact center operations.

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Choose between multiple dialing modes to account for workforce and campaign penetration success, avoid idle agents with preview modes serving customer information ready for call connections and higher conversions.

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Fewer Dropped Calls

Instant Connections

More Cost Efficient (than other dialers)

Preview Dialer Software for Contact Centers BOOSTS Sales

Improve Outbound Campaigns

Improve customer interaction rates

Reach Sales & Marketing Goals

Instant connections leads to better conversations and higher conversions

Streamline Agent Efforts

Agents can preview customer information related to a sale and close, quicker.

Dial with Agent Availability

Allowing agents time with preview dialer mode to review information so call recipients are more engaged.

Higher Answer Rates

Instant connections means no lag time and engaged customers

More Brand Engagements

Preview dialing software presents better opportunities for customer generation and retention with multiple dialing modes.

Dynamic Agent Desktop

Customize the agent desktop screen with preview dialing and customer info

Custom Preview Dialer Information

Contact center preview dialers can be customized to the campaign and agent screen.

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Contact Center Preview Dialer Software

Ringless Voicemail Compatible
Campaign Management
Outbound List Management
DNC Compliance
Call Barging

Easy Installation & Setup
Efficient Calling
Anywhere Agents
Web Callback
CRM Integrations

My Call Cloud Contact Center Software Solutions

CRM Integrations

Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.

Computer Telephony Integration

Deliver previous interactions, purchase history and more via a CRM integration with call center CTI software enabling excellent customer and agent experiences.

No Dial™ Ringless Voicemail

Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.