Have agents well prepared for sales calls with preview dialer software. Ensure higher success rates with the preview dialer allowing agents to access valuable customer information related to the upcoming call, readying them for the interaction.
Stop wasting time on dropped calls, a true annoyance to the telemarketer, customer service operator and the customer. Connect to the customer immediately using contact center preview dialer technology. Enjoy greater cost efficiency versus a more costly predictive dialer and empower agents to control calling to meet quotas and sales benchmarks smoothly.
Choose between multiple dialing modes to account for workforce and campaign penetration success, avoid idle agents with preview modes serving customer information ready for call connections and higher conversions.
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