Preview Dialer

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Preview Dialer2018-12-13T12:58:36+00:00

Preview Dialer Software

Have agents well prepared for sales calls with preview dialer software.  Ensure higher success rates with the preview dialer allowing agents to access valuable customer information related to the upcoming call, readying them for the interaction.

Stop wasting time on dropped calls, a true annoyance to the telemarketer, customer service operator and the customer. Connect to the customer immediately using contact center preview dialer technology.  Enjoy greater cost efficiency versus a more costly predictive dialer and empower agents to control calling to meet quotas and sales benchmarks smoothly.

Request a custom quote, or, contact us for a demo.

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Preview Dialer Lowers Dropped Calls

Discover More Benefits of Preview Dialer  888-663-0760

preview dialer benefits
Fewer Dropped Calls
Instant Connections
More Cost Efficient (than other dialers)

Preview Dialer Software for Contact Centers BOOSTS Sales

Improve Outbound Campaigns

Improve customer interaction rates

Reach Sales & Marketing Goals

Instant connections leads to better conversations and higher conversions

Streamline Agent Efforts

Agents can preview customer information related to a sale and close, quicker.

Dial with Agent Availability

Allowing agents time with preview dialer mode to review information so call recipients are more engaged.

Higher Answer Rates

Instant connections means no lag time and engaged customers

More Brand Engagements

Preview dialing software presents better opportunities for customer generation and retention with multiple dialing modes.

Dynamic Agent Desktop

Customize the agent desktop screen with preview dialing and customer info

Custom Preview Dialer Information

Contact center preview dialers can be customized to the campaign and agent screen.

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Contact Center Preview Dialer Software

  • Ringless Voicemail Compatible

  • Campaign Management

  • Outbound List Management

  • DNC Compliance

  • Call Barging

  • Easy Installation & Setup

  • Efficient Calling

  • Anywhere Agents

  • Web Callback

  • CRM Integrations

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My Call Cloud Contact Center Software Solutions

crm call center software integrations

CRM Integrations

Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.

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Computer Telephony Integration

Deliver previous interactions, purchase history and more via a CRM integration with call center CTI software enabling excellent customer and agent experiences.

contact center ringless voicemail no dial

No Dial™ Ringless Voicemail

Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

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Automatic Call Distribution

Using automatic call distribution, call centers can control volume and call traffic when combined with IVR  and deliver better customer experiences.

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My Call Cloud Contact Center Software Solutions Are Reliable And Scalable

Complimented by a full-suite of awesome features, customization, premium options and so much more!
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Multi-Channel Solutions

August 5th, 2020|Categories: Call Center Innovations, Contact Center Integrations, Contact Center Trends and Insights, Customer Experience|Tags: , , , , |

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