Progressive dialer allows for contact center operations to always be calling, giving agents the hands-free power to focus on live-person connected calls. Progressive dialing can run in the background for any size campaign. Automatically numbers from any size list at the pace of your contact center operations. Never stop moving forward, readying agents for connections and excellent customer experiences.
My Call Cloud’s automated dialer software uses powerful VoIP telephony web service paired with cloud dialer technology to allow one or multiple agents to make phone calls from anywhere on any computer to hundreds of landlines or cell phone numbers. Easily upload lists and begin optimizing agent time for peak windows. Let the automatic dialer run in the background ready for agents when a live-person connection has been initiated.
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Progressive Dialer Software
My Call Cloud Progressive Dialer
Automated CallingDial customers when agents become available
Automatically Call Customers
Progressive dialing only engages agents when a live-person connection is created.
Automated MessagesAuto dial and automate voicemail messages
Automatically Leave Voicemails
Bypassing bad numbers, and busy signals, leave automated messages to recipient voicemail inboxes when no connections are made.
Better ConnectionsEnable agent time only with successful connections
Optimize Agent Peak Times
Run automated dialer software in the background, prioritize agent times and engage only for live-person connections.
Operational EfficiencyDial leads and list at the pace of your operations
Maximize Agent Time
Increase agent efficiency using progressive dialing software. Dial lists in the background, waiting for agent availability.
Multiple Dialing ModesProgressive dialing software is agile!
Auto dial and automate voicemail messages
Bypass bad numbers and wait to engage agents with real connections, stop wasting valuable operational time!
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Progressive Dialing Contact Center Solutions
Dialer List Management
Campaign Performance Analysis
Anywhere Agent Capabilities
Data Import & Export
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