Contact Center Screen Pop Software
Reference high level or, in-depth customer information before a call is connected using screen pop software. Integrated with your call center preferred CRM, My Call Cloud custom screen pops can be programmed to populate customer information based on the number calling or, dialed.
Minimize processing time and know exactly who you’re talking to before the call is connected. During connection, access custom and detailed customer interaction and historical information. Use custom screen pops to enhance the customer and agent experience, enabling excellent customer service.
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Custom Screen Pops Call Center Software
Deliver BETTER customer experiences with custom screen pops call center software
Improve First Contact ResolutionQuickly reference information critical to making a sale or, solving a problem
Minimize processing time
Deliver the answers your customers are seeking with contact center screen pop software. Easily reference entire customer history and data that shortens call length and delivers great experiences.
CRM IntegrationsCustom screen pops appear as part of the CRM interface
Integrate w/ Custom CRMs
Eliminate the need to toggle between screens with custom screen pop software, integrate with popular CRMs such as Salesforce, VTiger and more.
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Blended Call Center
Outbound Call Center
Inbound Call Center
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