Debt Collection Call Center Software
Easily filter out voicemails and no-answers and give agents the power to contact more and recover more with debt collection dialer software. Ensure higher success rates and better compliance with real-time reporting and analytics. Maximize your contact center chances of debt recovery using custom dialing modes to keep agents productive and ready to talk at peak response times.
Reduce operational costs by limiting manual dialing and engaging automated power dialers. Make the most out of live connections with custom CRM integrations and CTI screen pops arming agents with the info they need to recover more.
Request a custom quote, or, contact us for a demo.
Reduce Costs & Recover More.
Recover More, Faster.
My Call Cloud offers the fastest dialing on the contact center marketplace. Industry-leading up-times and the most reliable and scalable contact center software leads to the MOST connections using the most carriers costing our business partners less than other software competitors. Enabling greater workforce productivity and better adaptability to today’s consumer – let’s achieve those sales and marketing funnel goals.
Easily enable agents to screen for busy signals, voicemail, no-answers, and disconnected numbers
Seamlessly dial through a list of telephone numbers engaging agents only with a live-human answer.
Collection Dialer Software ENABLES Agent Productivity
Dynamic Agent Desktop
Customize the agent desktop screen for predictive dialing w/ customer infoList Information & Management
Predictive dialing runs through lists that can be customized for the campaign or agent.
Streamline Agent Efforts
Agents easily review customer information for a sale and close, quicker.Dial with Agent Availability
Allowing agents time with predictive dialer mode to review information so call recipients are more engaged.
Improve Outbound Campaigns
Improve customer interaction ratesReach Sales & Marketing Goals
Instant connections leads to better conversations and higher conversions
More Human Connections
Only talk to live-human answers, easily filter telephone number listsMore Brand Engagements
Predictive dialing software presents better opportunities for customer generation and retention with multiple dialing modes.
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My Call Cloud Hosted Contact Center Features
Blended Call Center
Built-In Telephony
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Campaign Management
Escalation Management
IVR/Voice Recognition
Inbound Call Center
Live Chat
Manual Dialer
Call Barging
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics
Telephony Integration
TCPA Compliant
My Call Cloud Hosted Contact Center Software Solutions
Automatic Call Distribution
Using automatic call distribution, call centers can control volume and call traffic when combined with IVR and deliver better customer experiences.