Our Contact Center Software Team
We’re driven by awesome customer interactions and technology that empowers agents to deliver highly personalized user experiences with the most reliable and secure contact center software on the market.
Our Core Team Members
Noah started My Call Cloud March, 2011 in his basement with $800 and a desire to build a robust platform from scratch using Linux and open source technologies. Noah has developed a one-of-a-kind fluency in hosting infrastructure and has since upgraded and merged My Call Cloud into a one of only 8 Co-location facilities worldwide to have 100% up-time, located right here in Denver, Colorado.
Shad brings more than 10 years of premise technology, extensive database management, and call center consulting experience to MyCallCloud. Shad has been instrumental in expanding the customer experience and providing unique reporting services.
Matt oversees all technological aspects and resources at My Call Cloud. He brings more than 15 years of experience with technological infrastructure and development to the company and leads our organizational vision to maintain our position as a leader in the call center software space.
Raymond has more than two decades of experience working with telecom, call center software, and unified communication technologies. He understands how different vertical markets utilize their call centers and has gained an intimate understanding of hundreds of call center environments.
Rachel has been developing strategic marketing goals for both B2B and C2B companies around the globe for more than 15 years. She has received numerous accolades for her vision and work surrounding start-up software companies and have developed that into a strong portfolio for growth plans in the SaaS industry. Leading the marketing and brand vision for My Call Cloud, Rachel enjoys every minute of working alongside technical nerds.
Paolo brings a wealth of knowledge of contact centers, network infrastructure, system monitoring, database management to MyCallCloud. His top notch customer service knowledge has advanced the support team and business partner relationships with MyCallCloud.
PHP Developer focused on backend development and SMS API integrations. He also enjoys working on report development and BI-related projects. Being part of MyCallCloud has helped him sharpen his development skills, and he enjoys every minute of it.
Full-stack web developer, more than a half a decade of experience. Likes building and fixing computers.
Marco brings 20 years in telecom and contact center experience, specializing in Asterisk PBXs, IVR, database administration, and cloud telephony. Delivering custom solutions using PHP, shell scripting, and API integrations to solve complex client needs.
RQ brings 20 Years in IT industry, Seasoned IT professional with expertise in, call center systems, and cloud telephony. Built
infrastructures from scratch, led technical teams, and supported enterprise
clients across Linux/Windows environments. Skilled in VOIP, contact centers, database and troubleshooting. Now thriving as a Sales Engineer at MyCallCloud, driving
next-gen contact center solutions.
infrastructures from scratch, led technical teams, and supported enterprise
clients across Linux/Windows environments. Skilled in VOIP, contact centers, database and troubleshooting. Now thriving as a Sales Engineer at MyCallCloud, driving
next-gen contact center solutions.
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Call Center Software with customizable features!
Call center software hosted in the cloud can go so your viewers can read all about the features and see how awesome it is!
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My Call Cloud makes it easy to set up your Contact Center and conquer your goals.
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