What is a Predictive Dialer>

“Contact Center As A Service”

what is a predictive dialer?

What is a Predictive Dialer?

A Predictive Dialer is a type of outbound calling system regularly used by contact centers that can auto-dial from a list of telephone numbers.  The predictive dialer dials automatically and is used to distinguish busy signals, disconnected phone numbers, voicemail, and live-human answers.  Call centers and businesses of all sizes looking to save agent time and identify calls for live human-only answers typically use a predictive dialer as it can ready the calling agent for a customer and human-human interaction versus wasting time manually dialing and getting no answers.

>Learn More.

My Call Cloud Hosted Contact Center Features

  • Blended Call Center

  • Built-In Telephony

  • Call Logging

  • Call Monitoring

  • Call Recording

  • Call Routing

  • Call Scripting

  • Campaign Management

  • Escalation Management

  • IVR/Voice Recognition

  • Inbound Call Center

  • Live Chat

  • Manual Dialer

  • Call Barging

  • Outbound Call Center

  • Predictive Dialer

  • Progressive Dialer

  • Queue Management

  • Reporting/Analytics

  • Telephony Integration

  • TCPA Compliant

Get More Info


    Select # Agents (required)
    1-1011-2526-5051-100101-150150+

    Select All Applicable Fields
    More InfoPricing InfoDemoFree Trial VersionOther


    My Call Cloud CCaaS Capabilities

    Request A Demo

      Select # Agents
      1-1011-2526-5051-100101-150150+

      Select Demo Type (check all applicable fields)
      InboundOutboundBlendedNo DialOmnichannelOther

      voip dialing software

      crm call center software integrations

      CRM Integrations

      Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.

      My Call Cloud Call Center Software Outbound Solutions

      Outbound Solutions

      Reduce call abandonment, increase overall sales, optimize your workforce with My Call Cloud’s full suite of Outbound Contact Center Solutions.

      My Call Cloud call center Reporting and Analytics

      Reporting & Analytics

      Make precise decisions for your call center sales goals, customer service benchmarks and more based on detailed in-depth reporting and analytics with My Call Cloud technology at your fingertips.

      contact center ringless voicemail no dial

      No Dial™ Ringless Voicemail

      Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

      Learn More

      My Call Cloud Call Center Software Solutions Are Reliable And Scalable

      Complimented by a full-suite of awesome features, customization, premium options and so much more!
      Learn More