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My Call Cloud Has 40,000+ Hours In Contact Center Software Uptime And Counting

Making It The Most Trusted & Reliable Contact Center Software On The Market.

My Call Cloud Call Center Software on devices

CLOUD PERFORMANCE

Cloud contact center software designed to rapidly engage customers and gain a competitive advantage

Cloud Call Center Technology

Cloud technology driven by the My Call Cloud engine that’s scalable, suiting the needs of small to enterprise.

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INTEGRATIONS

CRM, UCaaS, Application and Front-End Integrations house an entire library of endless product integrations

Robust Application Integrations

We can help translate your internal system communication needs into solid solutions

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EXTENSIVE FEATURES

A call center company with features as diverse as your needs

We Check All The Boxes

My Call Cloud hosts a wiki-level smorgasbord of features enabling clients to draw from real solutions to optimize workflow.

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Contact Center Software Built By Professionals With 40+ Years Experience Gives Your Company The Tools You Need

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My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions.  My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote.  Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners.

What Makes Our Telephony Different From Everyone Else?
  • U.S. Based Highly Rated Support

  • Dedicated My Call Cloud Account Team Members

  • Real-Time Data, Analytics + Historical Insight

  • Powerful Telephony + Innovative Technology

  • Join Business Partners From Around The Globe!

My Call Cloud Hosted Contact Center Features

  • Blended Call Center

  • Built-In Telephony

  • Call Logging

  • Call Monitoring

  • Call Recording

  • Call Routing

  • Call Scripting

  • Campaign Management

  • Escalation Management

  • IVR/Voice Recognition

  • Inbound Call Center

  • Live Chat

  • Manual Dialer

  • Call Barging

  • Outbound Call Center

  • Predictive Dialer

  • Progressive Dialer

  • Queue Management

  • Reporting/Analytics

  • Telephony Integration

  • TCPA Compliant

Why Choose My Call Cloud?

  • CLOUD SOFTWARE TECHNOLOGY

  • RELIABILITY & SCALABILITY

  • COMPETITIVE PRICING

  • CRM INTEGRATIONS

  • INDUSTRY LEADING UPTIMES

My Call Cloud Does MORE for Contact Center Business Partners

Upgrade your contact center software expectations with My Call Cloud automated dialer technologies.  With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays.  Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported.

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Amazing Flexibility To Build Highly Functional Call Center Operations

Provides your customers with a seamless experience across all channels using efficient methods to lower cost while never sacrificing performance.

Deliver a unified and highly personalized customer experience that strengthens your business product!

The support staff is amazing and the pricing blows the competition away.  You get all of the enterprise features for a SMB price scale.  My Call Cloud should be at the top of your consideration list when contemplating implementation of a new technology or just starting off for the first time.  These guys are world class, hands down

Jimmy Shannon, Founder/COO – Shannon Holdings, INC

The team at My Call Cloud has consistently impressed us with their reliability.  They over-deliver on their promises and their system is always up and running.  Deciding to go with My Call Cloud has been one of the best business decisions I have ever made.

Shawn Suhrstedt, President – Cascade Callworks

I can say that My Call Cloud and the functionality it provided me was above and beyond my expectations!  I have worked with many contact center technology solutions and a common theme is that the more robust a technology the more complicated it can be, meaning too many steps to execute simple tasks.  My Call Cloud has exceeded my expectations and I am very satisfied with the products they provide.

Jimmy Shannon, Founder/COO – Shannon Holdings, INC

If you don’t go with My Call Cloud it would be your biggest technology error in LIFE.

William “Bill” Leggett, President – CTI Collections Services

Leverage Modern Call Center Software Architecture With My Call Cloud

Consistently optimized customer experiences and engaged agents with reliable, scaleable infrastructure

Improve responsiveness and anticipate customer needs!
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My Call Cloud can change the way you do business.

Hosted cloud contact center software solutions, made for high conversion rates
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my call cloud contact center software technology