Partners

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Partners2020-11-03T16:09:55+00:00
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My Call Cloud Partners

The ever-evolving and expanding roster of our call center software partnerships extend the capabilities of our contact center business partners.  My Call Cloud makes the right connections and delivers our partnerships as available resources and tools for call center operations, amplifying services and ultimately, customer experiences.

My Call Cloud partners extend the capabilities of our software and technology solutions providing a more unified communications systems and broad offering to business partners and contact centers of any size through enterprise.

Become a partner, or referrer today. Contact us for a demo.

Contact us now.

Become a My Call Cloud Partner TODAY 888-663-0760

Partners & Integrations


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    My Call Cloud DNC Partner

    DNC.com

    Contact Center Compliance has partnered with EVS7 to offer discounted DNC and TCPA compliance packages and products.

    My Call Cloud Partner Blind Institute of Technology

    Blind Institue of Technology

    My Call Cloud created call center software for visually impaired agents, enabling BIT to connect their contacts to a new sector of the workforce.

    My Call Cloud call center Reporting and Analytics

    Reporting & Analytics

    Make precise decisions for your call center sales goals, customer service benchmarks and more based on detailed in-depth reporting and analytics with My Call Cloud technology at your fingertips.

    contact center ringless voicemail no dial

    No Dial™ Ringless Voicemail

    Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

    My Call Cloud Hosted Contact Center Features

    • Blended Call Center

    • Built-In Telephony

    • Call Logging

    • Call Monitoring

    • Call Recording

    • Call Routing

    • Call Scripting

    • Campaign Management

    • Escalation Management

    • IVR/Voice Recognition

    • Inbound Call Center

    • Live Chat

    • Manual Dialer

    • Call Barging

    • Outbound Call Center

    • Predictive Dialer

    • Progressive Dialer

    • Queue Management

    • Reporting/Analytics

    • Telephony Integration

    • TCPA Compliant

    My Call Cloud Contact Center Software Solutions

    computer telephony integration

    Computer Telephony Integration

    Deliver previous interactions, purchase history and more via a CRM integration with call center CTI software enabling excellent customer and agent experiences.

    crm call center software integrations

    CRM Integrations

    Personalized, contextual customer interactions deliver a seamless customer experience and workflow automation with intelligent call routing serves customers better.

    ACD contact center software

    Automatic Call Distribution

    Using automatic call distribution, call centers can control volume and call traffic when combined with IVR  and deliver better customer experiences.

    contact center ringless voicemail no dial

    No Dial™ Ringless Voicemail

    Deliver non-intrusive calls to customers and experience up to 50% open rates and 30%+ call back rates with My Call Cloud No Dial™ and ringless voicemail.

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    My Call Cloud Contact Center Software Solutions Are Reliable And Scalable

    Complimented by a full-suite of awesome features, customization, premium options and so much more!
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    Priority Routing for VIP Callers with ACD

    November 23rd, 2020|Categories: Call Center Software, Cloud Technology, Customer Experience|Tags: , , , , , , , |

    Identify & Prioritize Routing for VIP Callers with ACD [...]

    Phone Number Validator

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    Localized Caller ID for Improved Outbound Sales & Marketing

    November 3rd, 2020|Categories: Call Center Software, Contact Center Best Practices, Contact Center Technology, Customer Experience|Tags: , , , , , , |

    Localized Caller ID Localized caller ID or, dynamic [...]

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